FALCEMA (the “Site”) handles personal information relating to visitors and people who contact us in accordance with this Privacy Policy.
1. Information We Collect
When you use the contact form, we may collect your name, email address, company name, project information, and any other information you submit.
We may also collect information about use of the Site, including cookies, device and browser information, IP address, pages viewed, referring pages, and access dates and times.
2. Purposes of Use
We use collected information for the following purposes:
- Responding to inquiries and communicating with you
- Reviewing requests and handling estimates, contracts, production, and delivery
- Improving the Site and our services
- Analysing usage, preventing misuse, and maintaining security
- Complying with legal and contractual obligations
3. Cookies and Analytics
The Site uses Google Analytics to understand usage and improve the Site. Google Analytics uses cookies and similar technologies to collect information such as browsing activity and device or browser information. Google handles this information under its own privacy policy and terms.
You can limit this measurement by disabling cookies in your browser or by using the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect some Site functions.
4. Disclosure to Third Parties
We do not disclose personal data to third parties without your consent, except where required by law or where disclosure is necessary to protect a person’s life, health, or property and obtaining consent is difficult.
5. Service Providers
We may engage service providers for hosting, email delivery, analytics, and other services necessary to fulfil the purposes described above. We select appropriate providers and exercise necessary oversight when personal information is handled on our behalf.
6. Security and Retention
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, disclosure, or alteration. We retain information only for as long as necessary for the purposes described above or as required by law, and securely delete it when no longer needed.
7. Your Requests
You may request notice of purpose, access, correction, addition, deletion, suspension of use, erasure, or suspension of third-party disclosure regarding personal information we hold about you. We will verify your identity and respond appropriately in accordance with applicable law.
8. External Websites
We are not responsible for the handling of information by external websites linked from the Site. Please review the privacy policy of each external website.
9. Changes to This Policy
We may revise this Policy when laws, services, or our practices change. We will provide clear notice on the Site when a material change is made.
10. Contact
For questions or requests concerning personal information, please contact us through the contact form on this Site.
Effective date: October 1, 2026